ZX.xyz - Privacy-First Payment Gateway

Introduction

This Privacy Policy (this “Policy”) explains how ZX.XYZ (“ZX.XYZ”, “we”, “us”, “our”) collects, uses, shares and protects the personal information you provide to us when you use the ZX.XYZ website (the “Site”) or our products. This Statement governs the rules for processing personal information of our customers, their partners, representatives and all other visitors to the Site.

ZX.XYZ is committed to protecting your privacy. We take all necessary legal, technical and organizational measures to ensure the confidentiality, integrity and availability of your Personal Information.

By “Personal Information” or “Personal Data” we mean any data by which you can be identified or which can help identify you.

The Personal Information Protection and Electronic Documents Act (“PIPEDA”) applies to ZX.XYZ’s processing of Personal Information.

Our Contact Details

All references to “ZX.XYZ”, “us”, “we” or “our” refer to ZX.XYZ website.

If you have any questions regarding data protection, please contact us at: support@zx.xyz

What Type of Personal Information We Collect

The types of Personal Information we may collect include:

Contact details (email, telephone number or messenger ID)
Details of your identity document
Residence address
Financial information
Employment details
History of your logs and activity on the Website
IP address, browser and operating system information, device fingerprint
Other information required in accordance with our Terms of Use

Most information we collect is provided by you directly. We could also receive some information from publicly available sources (for example, on sanctions) or from our contractors. We make use of screening lists provided by data vendors, ID verification, anti-fraud and transaction monitoring services.

Please note that processing of your Personal Data may include automated decision-making including profiling. We may apply automated decision-making including profiling for onboarding, maintaining the account with us and fraud prevention purposes.

How We Get the Information and Why We Have It

We process our clients’ data for the following purposes:

To provide our services to you, as individual, or a corporate client you represent
To contact you or reply to your requests
To comply with our legal obligations
To provide assistance in case of criminal investigation and regulatory action
To protect your assets from unauthorized access
To prevent any fraud and scam activity
To provide you information on our products, news and updates
To resolve disputes and protect your interests or interests of other users

In accordance with international law, we rely on:

Your consent. You are able to withdraw your consent at any time by contacting us at support@zx.xyz
We have a contractual obligation
We have a legal obligation to comply with applicable laws and regulations, and keep records for tax purposes
We have a legitimate interest in providing the necessary updates regarding our services, prevent any fraudulent activity proactively and retrospectively, and contacting employees of our clients and business partners

Personal Information Collected Automatically

We may collect personal information automatically when you use our Services, as described below.

Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.
Pixel Tags / Web Beacons. A pixel tag (also known as web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services.

Who We Share Your Personal Information With

We may share this information with:

Our affiliates, agents and representatives
Our contractors providing software for identity verification and anti-fraud purposes
Our contractors providing us information from publicly accessible sources (for instance on sanctions)
Our financial service providers through which we facilitate transactions to/from our services
Law enforcement or regulatory agencies if required or permitted by law

Personal Data Retention

We will ensure that any information we need for any purpose shall not be kept for longer than it is necessary. We retain your personal data just to comply with our legal obligations, resolve disputes, and protect your and our legitimate interests.

We will retain your personal data for a maximum of seven (7) years after the termination of the legal relationship with us.

You can always request the deletion of personal data. But please be aware that in some cases we are required to retain your information to comply with legal requirements.

Your Rights

Under data protection law, you have rights including:

Right of access — You have the right to ask us for copies of your personal information.
Right to rectification — You have the right to ask us to rectify information you think is inaccurate, or to complete information you think is incomplete.
Right to erasure — You have the right to ask us to erase your personal information.
Right to restriction of processing — You have the right to ask us to restrict the processing of your information.
Right to object to processing — You have the right to object to the processing of your personal data.
Right to data portability — You have the right to ask that we transfer the information you gave us to another organisation, or to you.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at support@zx.xyz if you wish to make a request.

Please note that in some cases we will not be able to fulfill your request due to our legal obligations or overriding legitimate interest. In such cases we will explain the reasons why your request cannot be fulfilled and how you can complain.

Security

ZX.XYZ has implemented security measures to comply with acknowledged international security standards. Our platform also uses SSL or TLS encryption for security reasons and for the protection of confidential content transmission when you send us requests.

Policy Changes

ZX.XYZ may introduce amendments to the current Policy at any time. We may notify you on our Website or via email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@zx.xyz.